Contact Us

At Travelers we're committed to providing superior service and support. If you have any questions, comments or concerns, we want to hear from you. There are a number of ways to get in touch, just choose the one that works for you.

Meet Our Regional Teams for UK and Ireland

For your convenience Travelers operates a network of regional branch offices. Contact Travelers' dedicated teams of underwriters and account managers in your local regional branch. Click the links below to meet our teams.

      

Box 374 / 378
Gallery 3
Lloyd's of London
One Lime Street
London
EC3M 7HA

Box Hours are 11am to 4:30pm, Monday to Friday

For questions about your insurance policy, please contact your broker.

Travelers Syndicate Management Limited also has a presence at Lloyd’s. Box Hours are 11am to 4:30pm, Monday to Friday.

Marine

Box 65 / 65a / 69
Ground Floor
Lloyd's

Accident & Special Risk (ASR)

Box 139 / 140
Gallery 1
Lloyd's

Aviation

Box 109
Gallery 1
Lloyd's

Property & Power

Box 221
Gallery 2
Lloyd's

Travelers Underwriting Agency Limited also have a presence at Lloyd’s:

Marine Professionals & Transport Logistics

Box 249
Gallery 2
Lloyd's

Accident & Special Risk  (ASR)

Box 139 / 140
Gallery 1
Lloyd's

Underwriting

Email: tualmarine@travelers.com

Telephone: +44 (0) 203 207 6274 /
+44 (0) 203 207 6197

Claims

tualmarineclaims@travelers.com 
Telephone: +44 (0) 800 587 8388

Accounts

Telephone: +44 (0) 203 207 6000

For support with small business:
Call us on 0800 218 2184, 9am to 5:00pm Monday to Friday, or email us at ukservices@travelers.com

To report a claim: 
Phone our claims team 24/7 on 0800 587 8388.

For additional support with small business enquiries, you can write to us at:

Travelers Insurance Company Limited
One Creechurch Place
London
EC3A 5AF

Complaints

We’re committed to giving you the best service and support. If you’re not happy for any particular reason, please read our information about making a complaint here.

You can also write to us using the correspondence address below.

Travelers Insurance Company Limited
One Creechurch Place
Creechurch Lane
London
EC3A 5AF

Switchboard: 01737 787787

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