Why Choose Travelers for Your Insurance Needs?
We’re passionate about insurance and proud of it
At Travelers, we understand that in today’s dynamic world things don’t always go to plan and can sometimes go wrong. We recognise the importance of being prepared and the need for businesses to have insurance in place to address evolving risks.
That’s why our flexible approach to insurance includes a broad range of property, liability, professional indemnity insurance and risk solutions that are carefully designed to meet the needs of today’s businesses.
From simple to complex risks, all individually underwritten with attention to detail, our products are tailored to meet clients’ needs and priorities. Our customers range from sole traders and medium-sized businesses to large blue-chip commercial and public service organisations.
Our specialist Risk Control Consultants provide guidance to clients on current and emerging risks whilst our reliable and expert in-house Claims team are standing by to provide support if something goes wrong.
As part of The Travelers Companies, Inc., one of the world’s leading commercial property casualty insurers, we’ve been there to back historic and global milestones of advancement. We’ll continue to journey with clients and support their ambitions because we’re passionate about insurance and proud of it.
Awards
Brokers have rated us a top insurance claims carrier in Insurance Business UK's 5-Star Claim and Cyber Awards, and we have also been awarded Commercial Lines Insurer Claims Team of the Year 2026.
2024 IBUK 5-Star Claim Award
2025 IBUK 5-Star Cyber Award
2025 IBUK 5-Star Claims Award
2026 IBUK 5-Star Cyber Award
A sound financial footing, with U.S. backing
Our financial position
As of the end of 2023:
US$126 billion
Total assets
US$37 billion
Annual revenue
US$24.9 billion
Shareholder equity
AA
S&P Global Ratings
Now we're talking
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An orange hue cascades between the high rise buildings of London's skyline as the sun rises over the horizon. The logo appears, a red umbrella beside the text: 'Travelers.'
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ANNOUNCER: We understand that working with insurers can be frustrating. We hear you.
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Text: 'We hear you.' A lady pushes through a revolving door an enters a building made from glass. Text: 'We know your challenges.'
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We know your challenges and we're rising to them.
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Several different people wearing suits walk forward with smiles on their faces. Text: 'You deserve more.'
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Because the least you deserve is more from us.
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A group of business people talk. Text: 'A pledge to listen, learn and make things better.'
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So we've made a pledge to listen, learn, and make things better.
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An arrow hits the bullseye on a target. Text: 'Raise our game.'
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To raise our game where you'll benefit most.
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Text: 'Consistent, high-quality service.'
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That means giving you consistent, high-quality service.
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Getting back to you promptly after receiving your submission.
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Providing your quote exactly when you need it.
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As a stop watch starts, the hands tick around the face. Text: 'Keeping you updated.'
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Keeping you updated throughout the process.
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Prioritising meeting face to face.
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Being more present, engaged and transparent.
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A man, wearing a shirt, smiles as he talks to a lady. Text: 'Improving how we work together'
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Ultimately, we're improving how we work so we work better together, creating a partnership built on trust,
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Text: 'Shared goals. Mutual respect.
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shared goals, mutual respect. And this is just the start.
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A lady nods enthusiastically as a man talks. Text: 'We'll keep listening. You keep thriving.'
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We'll keep listening and keep elevating our standards so you can keep thriving,
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Text: 'Reaping the rewards. Feeling empowered.'
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reaping the rewards of being on top of your game, and feeling empowered to be the best you can be. Travelers, now we're talking.
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Set along the bridge's structure, lights illuminate Tower bridge at dusk as the Shard stands tall in the background. A boat slowly floats over the water, leaving a wake behind it, as the Travelers logo appears. Text: 'Travelers. Now we're talking.'
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This video is provided for general informational purposes only. It does not, and it is not intended to, provide legal, technical or other professional advice, nor does it amend, or otherwise affect, the provisions or coverages of any insurance policy issued by Travelers.
Travelers operates through several underwriting entities in the UK and Europe. Please consult your policy documentation or visit our websites for more information. travelers.co.uk | travelers.ie
Travelers competitive advantage
Customers benefit from:
- The depth and breadth of our general and specialist insurance product offerings.
- Our risk management guidance and support services.
- Our fast, fair and effective approach to claims handling.
- Our considerable financial strength.
- Our expert underwriting.
By arrangement with other Travelers companies, strategic partnerships and insurer networks, customers can obtain insurance and risk management services through us in more than 150 countries worldwide.
Risk control expertise
Managing risk is complex and dynamic in nature. Travelers works closely with industry experts and customers for improved outcomes. Our customers have access to advice, training and support from one of the world’s largest risk management teams. These experts help businesses to identify, manage and mitigate real-world risks.
- Leveraged expertise through ergonomists, industrial hygienists, fire protection specialists, legal liability professionals and more
- Risk Control lab access
- Regular opportunities for education and training
World-class claims capabilities
Our highly skilled team and proactive approach ensure a superior claims experience. Our experienced team draws from a wealth of claims handling cases to avoid common pitfalls and guide optimal outcomes.
- In-house fraud investigation services, rehabilitation case managers and Subrogation team
- Dedicated Claim Relationship Managers with direct contact information
- Proven process followed for fast and accurate claims resolutions
Global capabilities, local expertise
With more than 30,000 employees worldwide, we can draw on global expertise, resources and capabilities to offer unparalleled service to brokers and customers.
- 250+ offices
- 150+ country partner network
- 30,000+ experts worldwide
- UK offices in Birmingham, Glasgow, Leeds, London, Manchester and Redhill
- Ireland office in Dublin
165 years of commitment and innovation
For more than 165 years, we’ve built a global, financially strong company, renowned for our innovative insurance products and superior service. Since our modest beginnings, we’ve grown to become a global insurance provider with assets in excess of US$100 billion.
Throughout this time, we’ve led the way with our innovative products – from the first private motor policy in the U.S. in 1897 to covering the Apollo mission to the moon in 1969. But one thing hasn’t changed over the years: a commitment to driving the best possible outcomes for our brokers and our customers.
1897
Insured the very first automobile policy, supporting the widespread adoption of motor vehicles.
1919
Providers of first-ever aeroplane insurance, helping revolutionise air travel.
1956
Established a research centre that helped us respond to impactful weather systems.
1961
Pioneered an innovative insurance solution that began our focus on technology-related exposures.
1969
A Travelers policy for space flight and lunar exploration covered man’s first venture beyond our planet.
1997
Developed the first automated fraud detection system and first policy to protect people banking online.
2007
Our own Claims University opened, providing in-depth training to our Claims team.
Insights & industry knowledge
Articles to help your ambition succeed
Insurance Industry News
Travelers Recognised for Excellence in Client Service Award
Travelers is recognised for excellence in client service by Axco Global Insurance awards. We are honoured to aid clients in navigating complexities of insurance.
Insurance Industry News
Travelers Celebrates 30 Years in Ireland
Travelers marks 30 years in Ireland, celebrating milestones like $250M GWP, 60+ employees, and global expansion through TIDAC.
Insurance Industry News
Travelers Europe Opens New London Office
Employees and brokers enjoy a larger office space with new Travelers Europe location on Fenchurch Street in London. Learn more about the move here.
