Why Choose Travelers for Your Insurance Needs?
We’re passionate about insurance and proud of it
At Travelers, we understand that in today’s dynamic world things don’t always go to plan and can sometimes go wrong. We recognise the importance of being prepared and the need for businesses to have insurance in place to address evolving risks.
That’s why our flexible approach to insurance includes a broad range of property, liability, professional indemnity insurance and risk solutions that are carefully designed to meet the needs of today’s businesses.
From simple to complex risks, all individually underwritten with attention to detail, our products are tailored to meet clients’ needs and priorities. Our customers range from sole traders and medium-sized businesses to large blue-chip commercial and public service organisations.
Our specialist Risk Control Consultants provide guidance to clients on current and emerging risks whilst our reliable and expert in-house Claims team are standing by to provide support if something goes wrong.
As part of The Travelers Companies, Inc., one of the world’s leading commercial property casualty insurers, we’ve been there to back historic and global milestones of advancement. We’ll continue to journey with clients and support their ambitions because we’re passionate about insurance and proud of it.
A sound financial footing, with U.S. backing
Our financial position
As of the end of 2023:
US$126 billion
Total assets
US$37 billion
Annual revenue
US$24.9 billion
Shareholder equity
AA
S&P Global Ratings
Insuring ambition
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Big or small, we all have ambitions to reach higher, achieve more, and go further than we've ever gone before.
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But we all face our challenges to grow and change things that knock our confidence, set us back, things that stop us from reaching our goals and pushing forward.
At Travelers, we are the enablers. We look ahead. We see your potential. We know what you can do.
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From taking your first steps as a small business or brokerage to planning your global expansion, we'll keep you moving and help you minimise loss so you can reach your goals.
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With our technical expertise, knowledge, and experience, we give you the confidence to do more, to be more, to achieve more, and we give you the security you need so you can focus on the next chapter of your story.
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We're here for your future, your ambition.
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Insured by us, realised by you.
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Logo: TRAVELERS. Text: Insuring ambition.
Travelers competitive advantage
Customers benefit from:
- The depth and breadth of our general and specialist insurance product offerings.
- Our risk management guidance and support services.
- Our fast, fair and effective approach to claims handling.
- Our considerable financial strength.
- Our expert underwriting.
By arrangement with other Travelers companies, strategic partnerships and insurer networks, customers can obtain insurance and risk management services through us in more than 150 countries worldwide.
Risk control expertise
Managing risk is complex and dynamic in nature. Travelers works closely with industry experts and customers for improved outcomes. Our customers have access to advice, training and support from one of the world’s largest risk management teams. These experts help businesses to identify, manage and mitigate real-world risks.
- Leveraged expertise through ergonomists, industrial hygienists, fire protection specialists, legal liability professionals and more
- Risk Control lab access
- Regular opportunities for education and training
World-class claims capabilities
Our highly skilled team and proactive approach ensure a superior claims experience. Our experienced team draws from a wealth of claims handling cases to avoid common pitfalls and guide optimal outcomes.
- In-house fraud investigation services, rehabilitation case managers and Subrogation team
- Dedicated Claim Relationship Managers with direct contact information
- Proven process followed for fast and accurate claims resolutions
Global capabilities, local expertise
With more than 30,000 employees worldwide, we can draw on global expertise, resources and capabilities to offer unparalleled service to brokers and customers.
- 250+ offices
- 150+ country partner network
- 30,000+ experts worldwide
- UK offices in Birmingham, Glasgow, Leeds, London, Manchester and Redhill
- Ireland office in Dublin
165 years of commitment and innovation
For more than 165 years, we’ve built a global, financially strong company, renowned for our innovative insurance products and superior service. Since our modest beginnings, we’ve grown to become a global insurance provider with assets in excess of US$100 billion.
Throughout this time, we’ve led the way with our innovative products – from the first private motor policy in the U.S. in 1897 to covering the Apollo mission to the moon in 1969. But one thing hasn’t changed over the years: a commitment to driving the best possible outcomes for our brokers and our customers.
1897
Insured the very first automobile policy, supporting the widespread adoption of motor vehicles.
1919
Providers of first-ever aeroplane insurance, helping revolutionise air travel.
1956
Established a research centre that helped us respond to impactful weather systems.
1961
Pioneered an innovative insurance solution that began our focus on technology-related exposures.
1969
A Travelers policy for space flight and lunar exploration covered man’s first venture beyond our planet.
1997
Developed the first automated fraud detection system and first policy to protect people banking online.
2007
Our own Claims University opened, providing in-depth training to our Claims team.
Insights & industry knowledge
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