Travelers Legal

Protecting policyholder interests for litigated claims

Businesses can face legal action at any time for many reasons. This is why Travelers has an in-house law firm for claims against policyholders, representing and protecting their interests every step of the way.

Fully authorised and regulated by the Solicitors Regulation Authority, our legal services are established through extensive and close collaboration with all parts of Travelers. Benefitting from claims experience that’s been built up over several decades, we aim to lead the way in offering an efficient and effective end-to-end legal service.

Why choose us?

  • Our team are experts in their field, with extensive experience of dealing with often complex, high value claims and an understanding of commercial and reputational considerations.
  • Our sole clients are Travelers’ own policyholders. We do not have the distraction of dealing with multiple insurer clients, or the politics and bureaucracy of a large law firm. Our focus is always on working as part of the Travelers team to achieve the best possible results for their policyholders.
  • Our objective is to provide a high level of expertise, combined with an efficient and cost-effective service. We are results driven, not profit driven.
  • We reflect Travelers’ brand and ethos, providing a consistency of approach and offering an extra layer of confidentiality.

Meet our legal team

Joseph Arazi, Head of Legal Practice.

Joseph Arazi

Joseph joined Travelers Legal in July 2018 as Head of Legal Practice. He was responsible for establishing and growing the practice and now manages a team of lawyers, whilst remaining closely involved in the running of a number of cases.

Joseph has spent his career practicing as an insurance litigator, with a focus on insurance defence work, and has more than 25 years’ experience of English civil litigation in the High Court and Appeal Courts, arbitration and mediation. He is passionate about delivering excellent customer service and places this at the forefront of Travelers Legal’s offering.

Before joining Travelers Legal, Joseph was a Partner at a well-respected international law firm in London.

Areas of practice

  • Management and regulatory oversight of the practice
  • Professional indemnity
  • Property litigation

Education

  • King’s College London – LLB Law
  • College of Law, London – LPC

LinkedIn

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Natalie Simpkins

Natalie joined Travelers Legal in September 2023 and leads Travelers Legal’s business insurance/casualty offering.

Natalie’s caseload comprises cases with liability disputes between multiple parties and complex quantum and causation investigations. She is highly experienced in dealing with all types of large loss cases, including spinal injuries, brain injuries, chronic pain and fatalities. Natalie has provided training and seminars on several topics.

Before joining Travelers Legal, Natalie spent 12 years in private practice handling all types of casualty cases for insurers.

Areas of practice

  • Motor
  • Employers’ liability
  • Public liability
  • Property damage
  • Product liability
  • Cyber

Education

  • University of East Anglia – LLB Law
  • BPP Law School, Manchester – LPC

LinkedIn

Hannah Solanki, professional indemnity claims specialist.

Hannah Solanki

Hannah joined Travelers Legal in January 2019. She specialises in the defence of professional indemnity claims of all disciplines (surveyors, accountants, independent financial advisors and architects) but with a particular emphasis on solicitors.

Hannah deals with claims of all values, from low value small claims to multi-million pound disputes.

Having qualified in 2007 with a large national law firm, she was in private practice for 12 years, working for clients within the insurance market. As well as dealing with professional indemnity claims, she gained experience in product liability claims, coverage disputes, property damage, subrogated recoveries and personal injury claims, and enjoyed many secondments within claims teams.

She has a wide range of litigation experience, including extensive experience in using various methods of Alternative Dispute Resolution.

Areas of practice

  • Professional indemnity (all disciplines)

Education

  • University of Hull – BMus (Hons)
  • University of East Anglia – PGDL
  • University of Westminster – LPC

LinkedIn

Richard Judge, professional negligence defence specialist.

Richard Judge

Richard joined Travelers Legal in June 2021 and handles the defence of professional negligence claims against solicitors.

His caseload comprises claims of all values and includes disputes between multiple parties, including complex liability, causation and quantum issues.

He has a wide range of litigation experience, including extensive experience in using various methods of Alternative Dispute Resolution.

Prior to joining Travelers, Richard worked for a city law firm for nine years, handling a variety of professional negligence claims for insurers across multiple professions, including solicitors, accountants, independent financial advisors, construction professionals and miscellaneous professions.

Areas of practice

  • Professional indemnity (all disciplines)

Education/qualification

  • Fellow of the Chartered Institute of Legal Executives

LinkedIn

Sarah Lloyd, handling solicitors' professional negligence cases.

Sarah Lloyd

Sarah joined Travelers Legal in May 2023. She works within Travelers Legal's business specialty insurance offering and previously handled all types of solicitors' professional indemnity cases for insurers.

Prior to joining Travelers, Sarah completed her training contract at a well known national law firm with seats in litigation, real estate, family and charities. After qualifying, she also worked for an international firm, specialising in solicitors' professional negligence.

Sarah’s caseload covers a wide variety of underlying solicitor files, including commercial, probate, employment, lost litigation and criminal matters.

Areas of practice

  • Solicitors’ professional negligence

Education

  • University of Warwick – English & French BA Hons (First)
  • BBP Law School, Bristol – GDL (Distinction)
  • University of Law, Bristol – LPC (Distinction)

LinkedIn

Sheila Abaniwo, lead of Travelers’ in-house costs offering.

Sheila Abaniwo

Sheila joined Travelers Legal in June 2021 having previously joined the Claims department at Travelers in September 2018. She currently leads our in-house costs offering, bringing to the table considerable expertise amassed since 2010. Her experience spans both private practice, government and various defendant insurers.

She also carries a feather in her cap for several wins at provisional assessment at the County Court where fixed costs applicability was contested. Sheila brings a versatile perspective into play, having experience dealing with cost matters at varying legal echelons, including the Supreme Court and the Upper Tax Tribunal.

Areas of cost practice

  • Industrial disease
  • Employers' liability
  • Public liability
  • RTAs
  • Property
  • Abuse
  • Professional negligence

Education

  • University of Hull – LLB Law (Hons)
  • University of Hull – International Business Law LLM
  • University of West England – Legal Practice Course, Costs Lawyer, Association of Costs Lawyers
  • Chartered Institute of Legal Executives – Graduate member

Linkedin

Testimonials

Read what policyholders think of our legal team

'May I take this opportunity to say how amazing you have been. As a litigant in person I haven't been treated as nice by many others, and I can honestly say this is the best interaction that I have encountered for a long while. You have been so respectful and worded everything that has made it easier for myself to understand and I truly appreciate that a lot.'

'Working with experienced lawyers who are knowledgeable and sensible in their approach.'

'Good combination of technical legal analysis and a sensible commercial approach delivered in a personable way.'

'I genuinely have no suggestions for improvement. I was happy across all fronts with the service.'

Like to speak to us about our claims solutions?

Speak to one of our experts to evaluate your claim needs.

Call the claim line at +44 (0)800 587 8366 or email our team/request a call back.

Need to make a claim?

Learn more about the claims process and get started on a claim.

Visit the Claims Centre.

Tell us if you’re not happy with our service

We’ll do our best to put things right.

How to make a complaint.

Travelers Legal is the trading name of Travelers London Limited. Travelers London Limited is a limited company registered in England and Wales (registered number 03900859) and is authorised and regulated by the Solicitors Regulation Authority (645347).

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