What construction are the buildings? Are there any Grade I buildings, Grade II or historic buildings of a similar nature on site? Is there a full time fire brigade response/access and a nearby water supply? What kinds of rides and experiences are there? Are there restaurant or food services available? Is there automatic fire detection and what type has been installed? Is there kitchen fire suppression installed? Is there up-to-date inspection of the fixed wiring, with no defects outstanding? Has there been portable appliance testing (PAT) done? Is there an off-season? Are there intruder alarms installed? If yes, please describe. Is there good physical security, including perimeter protection/fencing? Is enhanced security in place in respect of theft and attractive grounds keeping equipment? Is there any history of flooding? Does the business have a business continuity plan?

Do you have a written health and safety (H&S) policy that is up to date/regularly reviewed? Do your responsible H&S staff have any relevant qualifications? Are risk assessments carried out, documented, up to date and reviewed regularly? Is any part of the premises hired out? If so, for what activities? What might be any high-hazard activities or experiences? Are checks carried out on staff prior to employment, including disclosure and barring service (DBS), barred list and references?

Visitor Attractions Insurance

Insuring positive experiences

Visitor attractions such as zoos require a massive and coordinated effort to keep them running smoothly. Travelers seeks to work with organisations that understand this principle and love a highly organised queue.

Managing the safety of a visitor attraction is no small task. That’s why we have specialists available to work with businesses on finding the right covers that protect from many types of risks, including those unique to zoos. Our risk management team can help review operational plans, so you can focus on delivering what people want most – smiles.

Our appetite

We’ll consider

We may need more information to confirm a fit.

Zoos

We do not cover

Sorry, we’re currently unable to insure the following.

Theme parks

Visitor attraction covers & highlights

Standard
- Property damage
- Business interruption
- Computer damage
- Terrorism
- Employers’ liability
- Public and products liability
- Legal expenses

Optional
- Goods in transit
- Money and personal accident (assault)
- Deterioration of stock
- Loss of licence
- Outstanding debit balances
- Fine art extension

General questions

These questions will give you a sense of the information needed to write a policy.

Related products

The hospitality industry faces complex risks. As a business evolves, it’s important to continually protect against the hazards guests may encounter on a company’s property.

Curators and custodians of cultural treasures know there’s more on the line than the integrity of collections. We offer covers for a variety of special exposures.

As leisure businesses work to enhance customer loyalty, build revenue and offer the best experiences in their industry, we offer covers for the varied risks they may encounter.

To compete in a dynamic industry, hotels must continually refine their services whilst managing risk. Whether simple or complex covers, we underwrite to meet specific needs.

Our products can provide cover for companies involved in a range of trades of all sizes, including those with locations and activities overseas.

Every company faces cyber threats and risks. Cyber cover helps businesses deal with the increasing complexity of digital crime.

Let’s start the right conversation

For business

Find a broker

If you’re looking for covers and have a broker, ask about Travelers products.

If you need a broker, start with the right broker directory.

Find a broker

Need to call us directly? Contact us.

For brokers

Let’s save some time

We can figure out what’s best for your client when we’ve got the right information. Please review the questions on this page to get a sense of what we need to know.

Insights & industry knowledge

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Weather Safety Resources

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Businesses in areas at risk for flooding need a plan to prepare and restore their operations.

Risk Management Resources

Business Continuity Planning

Having a thorough plan can ensure that even when things go wrong, businesses can operate without interruption.

Workplace Safety Resources

How to Prevent Slips, Trips and Falls

Following these health and safety practices can help prevent workplace injuries.

slips, trips and falls - risk management video

Visitor Attractions Insurance

Insuring positive experiences