Claims Documents & Resources

Learn more about the team dedicated to responding to your needs.

Our Claim Relationship Managers (CRMs) understand the unique claim needs of our customers.

Read what our brokers and customers have to say about our claims service in this infographic.

Learn about the Forensics Lab, where experts analyse thousands of products every year and offer technical expertise in determining liability.

Learn how Travelers helps identify and pursue civil and criminal prosecution of individuals and groups who attempt to defraud our customers.

If you are involved in a road traffic accident, Travelers can help you recover your vehicle.

Here are some important do's and don'ts if you ever find yourself involved in an accident.

If the glass on your vehicle suddenly breaks, Travelers recommends using one of these preferred glass suppliers.