Start a Claim

We're Here to Help.

At Travelers we understand that no one ever wants to have an insurance claim. That’s why we go out of our way to make the claims experience as stress-free as possible for our customers.

If something goes wrong and you need to get in touch, our team of specialists will help you and your business get back on track. To report a claim, have your policy number handy and call us on 0800 587 8388, or send us the details by emailing your claim to us on reportaclaim@travelers.com

Need help in an emergency? We're here to help you. Call our claims line on 0800 587 8388 outside of office hours if you have need emergency property claim advice.

Our knowledgeable claims specialists will respond to your needs with speed, compassion, integrity and professionalism. From fast-responding catastrophe services to industry-specific claims experts and nurse claim management services to help you manage your employees back to work, we provide the confidence you need to rely on.

Email us on reportaclaim@travelers.com

Feedback requested

We’d be delighted to hear from you, no matter your thoughts.

Send us your claims experience feedback, and we’ll do our best to take your input into account.