Claims Services

At Travelers, our claims service protects what matters most to our customers: their business, brand and reputation. Through our industry expertise and experience across a wide range of industries, we are there for our customers when they need us most, providing a flexible, proactive approach to claims.

We understand that a claim can have implications for our customers’ businesses that extend well beyond the cost of the claim. One of our key strengths is our team of highly skilled, in-house claim professionals with strong legal and technical knowledge, ready to work with customers to minimise the impact of any loss. In addition, we are proud of our wealth of in-house resources, including our Claims University in the United States, which helps our claim professionals continuously fine-tune their expertise. It demonstrates our commitment to innovation and to understanding the unique needs of our customers’ businesses so we can help them anticipate the unique and evolving exposures they face.