What To Do if Your Vehicle Windscreen Has Damaged or Broken Glass
Convenient repairs for a broken windscreen or cracked glass
Travelers works to minimise the inconvenience caused to customers by sudden or accidental vehicle glass damage or breakage. We recommend that policyholders use a preferred glass supplier to help ensure a prompt, safe and quality repair.
- There is no need to contact Travelers before arranging an appointment directly with a preferred supplier.
- To speed up the process, please have your Travelers policy details/certificate ready before contacting the preferred supplier.
Auto Windscreens
Auto Windscreens can be contacted directly by Travelers customers.
By phone: +44 (0)800 051 0408
Online: customers will need to provide information validating the policy cover. Auto Windscreens will still offer a preferential price for Travelers customers who do not have the windscreen extension on their policy.
Autoglass
Customers wishing to use Autoglass for glass repairs or replacement can call the following dedicated number.
By phone: +44 (0)1204 214929
Online: customers can schedule an appointment now. The vehicle registration number will be needed to match repair materials with the exact make and model of the vehicle.
Been in an accident?
Policyholders must report all accidents to Travelers as soon as possible, even if the damage to the vehicle may not be covered under the policy.
Review our simplified lists of dos and don’ts to help speed up claim processing time.
Feedback requested
We’d be delighted to hear from you, no matter your thoughts.
Send us your claims experience feedback, and we’ll do our best to take your input into account.