Criminal Protection Response
Global support to fight against criminal activity
Many small to medium size companies do not have the in-house capability to handle criminal incidents that occur outside of the UK and Ireland. It can often be the case that law enforcement in other countries does not respond to situations like threats, damage to property, hostage situations and employee disappearance in the manner or timeframe that would be expected domestically. That’s why Travelers offers Criminal Protection Response (CPR) for companies who have operations and/or employees around the world.
CPR policyholders can engage with expert threat and hostage response consultants to boost any support offered by the relevant law enforcement. CPR cover also provides year-round, 24/7 access to our retained security consultancy, Special Projects and Services Limited (SPS). With SPS, policyholders can receive prompt advice and support by telephone and if needed, have a consultant deployed to a business’s head office or the location of an incident.
Criminal protection response covers & highlights
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Reimbursement of ransom monies resulting from express kidnap
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The loss of ransom monies in transit resulting from express kidnap
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Fees and expenses of response consultants resulting from:
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- Disappearance
- Hostage crisis
- Threat (no ransom demand)
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Directors, officers and employees for all insured events including
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- Disappearance
- Hostage crisis
- Threat (no ransom demand)
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In addition, immediate family members of directors and officers are also covered for disappearance, express kidnap and threat response.
Related products
Office
Travelers has the expertise to provide comprehensive cover for a wide range of professional and other office-based businesses.
Crisis management
Our Crisis Management team helps ensure clients have the security to take on desired challenges. We take pride in our technical underwriting, risk consulting and professional claims capabilities.
Special risks
We help companies that conduct business in high-risk countries protect their people against the threat of kidnapping and ransom with specialised cover.
Commercial crime
A company’s money and property can be attractive targets for theft. We protect against direct losses caused by an employee or third party.
Directors & officers
Travelers offers broad, flexible directors’ and officers’ insurance through our expert underwriting team as well as our online platform.
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Case studies
Criminal protection response scenarios
Disappearance
An employee travelling in Europe leaves to go jogging one morning and does not return to his hotel. There is no contact from the employee. The local police and hospitals are contacted but he cannot be traced.
Expenses covered may include:
Response consultant’s fees and expenses in investigating the disappearance (a time limit of 30 days and a waiting period of 48 hours applies).
Express kidnap
An employee is stopped in the street late at night by two men who threaten him at gunpoint and force him into a waiting vehicle. He is then taken to a cashpoint and forced to withdraw money. They hold him for a couple of hours (into the next day) when they drive him to another cashpoint where he is forced to withdraw additional money.
Expenses covered may include:
- Response consultant’s fees and expenses
- Reimbursement of ransom
Threat (without a ransom demand)
The Personal Assistant to the Managing Director (MD) of a company receives an anonymous telephone call threatening to harm him and his family. There is no ransom demand, and the call only lasts for a few seconds. Two days later, photographs of the MD’s wife and children on their way to school are sent to the office, and there are several suspicious attempts to access the MD’s home.
Expenses covered may include:
- Response consultant’s fees and expenses (assessment and investigation of the threat)
- Temporary security costs to protect the MD and their immediate family and the property being threatened
Hostage crisis
A number of employees of an office-based consultancy who act for a global pharmaceutical company are held hostage in their building by activists who then make contact with the senior management of the firm via social media. The demand is that the senior partner of the firm appears on national television denouncing the testing of animals and saying that the firm will no longer act for the pharmaceutical company. The incident lasts for nine hours.
Expenses covered may include:
Response consultant’s fees and expenses
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