Cyber Support Services
Pre. Post. Always.
Travelers has a multi-pronged approach to address concerns before, during and after a cyber security event. Through prevention, detection and mitigation, Travelers has you covered.
Businesses, whether policyholders or not, can benefit from a free cyber risk consultation. Our partners, HCL Technologies, offer an online assessment and one-hour consultation to help organisations quickly understand their current cyber security posture.
As well as the free consultation, policyholders can benefit from various free and discounted services, including employee training and breach coaches. Our goal is to support businesses and help improve understanding of cyber risk, as well as minimise exposure to cyber events.
Brokers can benefit from staying in the know and bringing clients top-notch services and cover. Through the eRiskHub, Travelers provides news alerts and insights based on constant and ever evolving risks – including threats emerging from the AI landscape. Using a toolkit, we’ll also help brokers navigate conversations on cyber security so it’s easy to identify business needs and provide solutions.
For businesses
Full cycle cyber resilience
Boost your cyber security readiness. Through partnerships, coaches, training, endpoint detection and response (EDR) and consultations, policyholders can access a full suite of cyber services. Both HCL and SentinelOne® offer discounts to Travelers policyholders for various services not automatically included in a Travelers cyber policy.
HCL Technologies service discounts for Travelers policyholders
- HCL Technologies Endpoint Protection
- The DeepSight™ threat intelligence platform
- HCL Technologies Managed Security Services
- HCL Technologies incident response tabletop exercise
SentinelOne service discounts to Travelers policyholders
- Trial access to the SentinelOne Platform for 60 days at no additional cost
- An exclusive 25% discount off the list price after the trial period ends
HCL pre-breach solutions for Travelers policyholders
HCL Technologies cyber resilience readiness assessment and cyber security professional consultation
The assessment was created using the combined experiences of HCL Technologies’ security professionals worldwide and is tailored to address specific security concerns faced by organisations today.
It's designed for organisations to quickly understand their current cyber security posture. The online assessment includes an official report and up to a one-hour consultation with a HCL Technologies cyber security professional to help improve areas of weakness or vulnerability.
HCL Technologies general cyber security awareness training
Educating your entire organisation not only helps to minimise potential attacks but can also reduce internal security accidents. HCL Technologies offers innovative security literacy courses.
These courses can be provided via HCL Technologies’ cloud-based learning management system or through an existing SCORM-compliant training platform, providing an easy way to supplement your existing employee training requirements.
The HCL Technologies cyber security awareness training modules have been developed by professionals with backgrounds in security best practices and instructional design. They provide access to dozens of modules as a method of defence against cyber security threats to promote proactive employee behaviour, including:
- Password security
- How hackers get in
- Working remotely
- Role-based training videos designed for IT leadership and other professionals in your organisation
HCL Technologies security coach helpline
This confidential consultation service is available for up to one hour, at no additional cost, and provides professional cyber security advice to aid businesses and organisations in strengthening their cyber security programmes.
The helpline will answer your business questions about general cyber security issues such as:
- What types of data should be encrypted?
- What are some best practices for securing mobile devices?
Employee cyber security training
Empowering your employees to recognise common cyber threats can be beneficial to your organisation’s computer security. Security awareness training teaches employees to understand vulnerabilities and threats to business operations. Your employees need to be aware of their responsibilities and accountabilities when using a computer on a business network.
New hire training and regularly scheduled refresher training courses should be established to instil the data security culture of your organisation. Employee training should include but not be limited to:
- Responsibility for company data
- Document management and notification procedures
- Passwords
- Unauthorised software
- Internet use
- Social engineering and phishing
- Social media policy
- Mobile devices
- Protecting computer resources
For businesses
Endpoint detection and response for businesses
Why your business needs protection
In recent years, work has evolved to include more hours from home, significantly increasing the number of workers in a hybrid or remote work arrangement. Those added work environments increase the surface area and entry points for attacks. Cybercriminals often have easy access to workers through unsecured internet connections, personal email accounts and devices. Add to that the increasing pervasiveness of AI tools, some with malware on them, and you’ve got a business environment with constant imminent threats.
Increase your defences with an EDR solution
An endpoint detection and response (EDR) solution can provide far greater capabilities than a traditional antivirus solution. EDR can help protect and monitor every asset in an enterprise network by identifying suspicious activity before the rest of the corporate network is exposed to unnecessary risk.
EDR solution benefit for all Travelers cyber policyholders
Travelers is offering its current cyber policyholders access to the SentinelOne Platform for 60 days at no additional cost. This platform delivers the defences to prevent, detect and undo known and unknown threats that may be lurking on the enterprise’s network. In addition, policyholders who choose to continue the service and subscribe to the SentinelOne Platform after the trial period ends will receive an exclusive discount of 25% off the list price.
Free cyber risk consultation
This confidential service is available via the eRiskHub and includes up to one hour of consultation at no cost to policyholders and non-policyholders.
Policyholders: check your policy documentation for eRiskHub access information.
Non-policyholders: ask your broker to contact a Travelers cyber underwriter.
For brokers
Cyber awareness for brokers
Broker access to risk insights
We have a dedicated eRiskHub for our insureds and brokers provided through NetDiligence®, a privately-held cyber risk assessment and data breach services company.
Since 2001, NetDiligence has conducted thousands of enterprise-level cyber risk assessments for a broad variety of organisations, including public entities, financial services, retailers, software developers, medical providers and universities. NetDiligence services are used by leading cyber liability insurers in the U.S. and UK to support both loss-control and education objectives.
Want to take your cyber knowledge to another level?
With cyber security being a top concern for most businesses, Travelers has developed a toolkit to help you confidently promote cyber security solutions. Our toolkit will help to unscramble cyber jargon, identify common threats and risks, explain the benefits of different cyber protections, and walk you through what a client can expect during and after a breach.
eRiskHub
Registered brokers and policyholders can access the eRiskHub operated by NetDiligence to gain valuable cyber insights and cyber risk news.
Cyber knowledge quiz
Take our five-question quiz to find out how our toolkit can help boost your cyber confidence. The learning counts towards your continuing professional development (CPD) obligation, too.
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Let’s start the right conversation
For business
Find a broker
If you’re looking for covers and have a broker, ask about Travelers products.
If you need a broker, start with the right broker directory.
Need to call us directly? Contact us.
For brokers
Let’s work together
If you’re interested in receiving a quotation or would like to learn more about our capabilities, request a call back from our cyber experts below.
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